The ability to access information anywhere, at any time, and on any device has become an essential enterprise capability. In fact, many users carryover the same expectations they have for mobile access in their personal lives to their roles in business. In the consumer world, expectations run high for native digital design of products and services, prepackaged with mobile integration out-of-the box offering flexible access to accounts, data, and information.
- 60% of respondents say they embrace content access on mobile
- 43% of respondents say they have departmental support
- 31% of respondents say they company-wide support
- 22% have mobile access to ECM/RM system