What is StarCapture Anywhere?
StarCapture Anywhere is a multi-channel platform for document and data capture & customer engagement and an innovative solution, aligned with current trends of digital transformation and mobility adopted by top companies around the world.
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Everything you need to know
StarCapture Anywhere is:
- An simple-to-use, cross-industry solution designed for business users that reduces substantially the duration and costs associated with the customer interaction, through the use of digital processes, by automatic ID data capture and by generation of documents based on templates and by the use of electronic signature (simple, AES - Advanced Electronic Signature and QES – Qualified Electronic Signature);
- A multi-channel solution designed to provide services regardless of customers location (in-branch, mobile or remote); Covering all usage scenario: Web application, Mobile (both iOS and Android native mobile apps) and Desktop client;
- An innovative / end-to-end solution: Scan ID, OCR, Face ID, e-Signature, Video KYC
- A flexible / low-code solution – easy to adapt to customer needs / changes in the legislation without coding (only by configuring the workflows), drastically reducing implementation time and costs;
- An open solution with ready-made integration with SEAL but easy to connect with any back-end platform / application (well documented API / web services for easily integration with other systems).
This revolutionary solution can be used in a variety of industries such as insurance, finance, banking, telecommunications, utilities, healthcare, public sector etc. where mobile data capture can reduce enrollment errors, operational risks, increase data processing speed and provide a new level of customer experience and interaction.
Horizontal use cases
- Lead generation, ID Scanning, customer enrollment / account opening, asset inventory, field services, etc.).
Industry specific use cases:
- Financial services: customer engagement, balance transfer, bill payments;
- Healthcare: patient communication & care, e-prescription, medication monitoring etc.
Horizontal business needs resolved in a flash:
- Streamline front office processes while maintaining security;
- Reduce time for completing forms;
- Collect personnel data fast and accurate;
- Automatically check the client with back-end apps;
- Reduce the amount of physical paper;
- Shorten the time needed to fill in documents;
- Shorter time for on-site and back office processing;
- Client authentication when engaging in commercial and contractual activities;
- Fast document signing regardless of the customer’s location;
- Encrypted electronic documents;
- Secure transmission and storage of documents in distributed locations;
- Electronic documents that can be certified for authenticity.
- Reduce data collection time by automatically taking the information from ID cards with just a simple screen tap. ID data capture time is between 3 to 5 seconds and total processing time for ID cards is under 30 seconds;
- Build-in forms that allow for fast review and if necessary, correction of data as well as the addition of new information.
- Automatically connect to back office servers for client verification and antifraud processing;
- Automatically generate documents in PDF format;
- Autocomplete documents with the client’s data;
- Automatically send completed and signed documents to back-office.
- Automatically generate electronically signed documents (with qualified certificate and time stamp);
- The signature is saved biometrically and it can be used to verify the authenticity of the signee (a single signature is sufficient for a document).
- All documents can be encrypted if necessary;
- Transmission of data and information is done using an encrypted HTTPS connection and/or via VPN;
- Usage of qualified certificates makes document forgery impossible.
Unlike other solutions which require extensive customization and implementation. StarCapture Anywhere provides extensive out of the box configuration features and administration options:
- user friendly interface - can be used by end customer directly;
- possibility to configure sales packages and publish them to the entire salesforce;
- manage devices, users and permissions;
- manage salesforce assignments;
- sales person individual activity reporting and monitoring;
- get automatically updates from central server;
- suited for offline activities if needed.
FIND OUT WHY WE ARE DIFFERENT
- Adaptable and highly configurable solution, drastically reducing implementation time and costs;
- Very user friendly and easy to understand with minimal training;
- High OCR accuracy for standard documents and fields (close to 99% on MRZ codes);
- Well documented web services for easily integration with other systems;
- Flexible licensing for different components:
- License the StarCapture Anywhere Server only and build your own client applications;
- License just what you need: the biometric signing component only or the ID scanning component only;
- Fast ROI at organizational level;
- Current digital solutions involve at least 3 different types of hardware with their respective software solutions (front office apps, printers, signature pads, back office and approval workflows). Our solution requires just one type of hardware and software: StarCapture Anywhere and a tablet. All the back office processes are automatically stated by the application;
- Practical and ergonomic application running on Windows 8.1, Windows 10, iOS and Android;
- Streamline the registration of new customers directly into business core systems (BI, ERP).
Business is no longer located in your corporate office, so why should your business documents be? You have the freedom to choose your ideal delivery model. Available both as a perpetual license for On Premises deployment as well as an On Demand cloud based delivery, you can choose what’s best for you.
Choose On Premises deployment and use your existing infrastructure for building your private cloud leveraging the native StarCapture Anywhere multi-tenant features.
Choose local cloud delivery from our EU Data Center powered by StarVault or global cloud with multiple data centers across the globe powered by Microsoft Azure.
BENEFITS FOR YOUR BUSINESS
Enroll more customers and increase your sales force mobility while showcasing your premium value.
Empower your sales force to get more contracts rolling regardless of the customer’s location.
Reduce customer waiting time and eliminate front office queues leveraging paperless operations processes.
Agile and flexible solution to accommodate specific customizations.
Reduce security risks
Reduce the risks associated with customer identity fraud.